14:58 28 Jun 22
Davis cook came to my home yesterday. He was on time. He came in and immediately began working. He was polite friendly and knowledgeable. I very much appreciate him being my technician. Hope he is the person who always comes back for my equipment maintenance.
23:45 27 Jun 22
Informative and thorough.
20:59 27 Jun 22
Aaron was the consummate professional. He was pleasant, knowledgeable, and extremely patient answering all our questions.
Rick Vander Greind
22:15 24 Jun 22
Excellent response time, courteous knowledgeable and patient about answering questions. Pricing was right for the service. Will use CPI again and recommend them. The tech. Jon Morgan was great
17:04 23 Jun 22
Got new shop heaters installed. Done same day and they did a great job adapting and overcoming the challenges that the job presented.
00:02 23 Jun 22
Very professional, very nice, very knowledgeable. Would recommend CPI and would certainly use them again.
23:05 22 Jun 22
The technician did an outstanding job. He listened well and was able to address both of our plumbing situations.
01:26 15 Jun 22
Stephen is so great to work with! He knows his stuff and I feel completely confident in his work and recommend CPI!
19:18 14 Jun 22
explain everything he was doing service on my heating
15:23 10 Jun 22
Technicians were on time (early actually) and efficient in their fixing of my leak problem. Very professional and knowledgeable.
19:43 09 Jun 22
Toilet overflowed.. Toilet was clogged…
22:30 25 May 22
Nice young man did a great job cleaned up after him self. Let me know what he was doing
13:23 25 May 22
Our technician Stephen O. arrived on time, thoroughly explained our options to repair/replace our water heater. He was knowledgeable, professional, friendly and patient with my many questions! Thank you Stephen for making this a great experience. Stephen even called back the next day to check in with us!! 1st class customer experience and a nice, new water heater for the family! Win/win all the way through. We'll recommend CPI to everyone we know. Thank you!
00:05 24 May 22
Excellent service very friendly quick and efficient
07:44 21 May 22
Job well done.
Jonathan Carpenter Eells
01:24 21 May 22
Knowledgeable, fast and quality installation
21:29 19 May 22
Tankless hot water heater flushed and maintained. Friendly, courteous and very helpful.
06:27 19 May 22
Best of Service-I could not be more pleased w the overall efficiency, explanation and courtesy. The technician was extremely helpful in the explanation of the job and answered all my questions. The job was done to my complete satisfaction. I have used CPI Plumbing several times over the past 4 years and always superb service. I feel very fortunate to have a Trusty Worthy Plumbing Company.
00:19 18 May 22
I can always depend on CPI responding to my calls very quickly. Their technicians are very knowledgeable and friendly,.
00:25 11 May 22
Everyone at CPI from the receptionist to Brannigan were extremely professional and courteous. We were given excellent advice moving forward and we will definitely work with them more in the future 👍🏽
22:11 09 May 22
River was a very nice young man, did a great job and kept checking things were working properly. He replaced our old garbage disposal and Hot Shot "faucet". Now everything is working great again!
06:05 07 May 22
Josh was the same quality of all technicians from CPI. Very professional, knowledgeable, and polite. Josh actually troubleshot and fixed our disposal. Due to the age, (17 years old) we decided to have him replace it.Thanks again CPI
22:16 05 May 22
Excellent, knowledgeable, and professional service. Aaron is an asset to the company.
23:07 03 May 22
diagnose water heater issue
23:52 29 Apr 22
They were super helpful when my furnace went out and needed to be replaced. Both the technicians and the office staff answered my questions and worked around my crazy schedule.
21:29 28 Apr 22
Aaron was super nice and efficient in cleaning out the dryer duct and explaining the issue that had been going on with my bathroom sink. I was super impressed and will definitely use CPI plumbing and heating again, thanks Aaron!
kenneth lane shortt jr
19:59 27 Apr 22
Friendly hardworking crew. Very professional. Worked out a lot of difficult problems dealing with my old house. I am thankful for all they have done for me.
00:35 27 Apr 22
We love Henry! He is efficient, friendly, on time, and knows what he's doing!!
21:02 26 Apr 22
Serviced our tankless water heater and a broken outdoor faucet.
Thomas P Dullum, Jr
00:48 22 Apr 22
The two plumbers for pleasant competent and friendly to deal with. My options were clearly laid out for me and I chose what was best for me.
16:53 20 Apr 22
Very good work. On time and was done the same day.
05:29 20 Apr 22
Very friendly, prompt and professional.
02:37 20 Apr 22
Wow. This team was very responsive, professional, and nice! They were able to get my water service line completely replaced in one day! and were able to take care of it faster and more affordable than anyone else. Very grateful for their hard work, attentiveness, and professionalism. You guys rock. Thank you CPI.
21:56 18 Apr 22
Receptionist was caring and very helpful. Scheduled our tankless water heater repair asap. Our technician was very polite and helpful explaining everything in detail. Even repeating the diagnosis with a call to my husband who was out of town. He stayed from 9:15 am to after 2pm fixing our hard water woes and we have warm water now. On a side not, are plumbers supposed to be this hot? I highly recommend CPI plumbing and heating.
23:03 16 Apr 22
the service technician was prompt,informative,very ovbservant,we appreciated the quick response,we had an active leak we could not stop they were here within 1 hour of our call and all repaired.
17:44 16 Apr 22
Trevor did a great job. kept us informed of all work taking place located clog and was very professional and good attitude. I am very happy with service especially since it was over weekend. thank you very much for the help and looking forward to the other services included.
15:17 16 Apr 22
Henry and Eli were so helpful, friendly and professional. They did a great job on the immediate, vital repairs and gave me a lot of options for updating and upgrading the system in the future.
21:40 15 Apr 22
Henry with CPI is one of a kind. He works tirelessly, and does high quality work. We always make sure to request him for the many jobs at our property. He is on-time, easy to talk to, patient, and efficient. Couldn't ask for more!
18:41 12 Apr 22
I was totally satisfied with the job Aron has done. He is polite and professionally explained all that he was doing. He completed the annual inspection of our furnace that CPI installed in a timely fashion. Martin
23:53 11 Apr 22
Brannigan was simply brilliant in his methodical process of interrogating our plumbing issues. He’s so knowledgeable and technically precise. A truly amazing and gifted plumber. Wow do we feel lucky to have him assigned to solve our many plumbing issues. We could not be happier. It’s rare when someone can exceed our expectations and Brannigan by far exceeded them. Thank you CPI Plumbing!!
03:47 11 Apr 22
River arrived on time and fully prepared to deal with our urgent plumbing need. He presented quite professionally, listened to the details of our problem and quickly went to work. He clearly explained everything regarding pricing and the steps he would take. I was thankful he wore shoe coverings so as to avoid tracking in any debris from outside. He had our problem fixed within a very short period of time.He was very friendly and personable! We had some great conversations about a wide variety of things whilst we were waiting to make sure the repairs completely remedied the problem, and they were.I highly recommend his services! And I DO NOT give praise lightly.
19:05 08 Apr 22
Aaron was very professional, informative and quick. He cleaned the area after his work and asked if I was satisfied with the service before I paid. Overall very good experience.
19:38 07 Apr 22
Great experience. CPI is responsive, organized and professional. Brannigan is experienced, polite and calm. Excellent people skills.We had him re-route waste drains and vents for a new shower and a walk-in bathtub remodel.Walk-in bathtubs are a bit of a strategic puzzle. You have to do everything right with no second chances. Brannigan was a real relief, I would recommend them highly 👍
Joyce Arnett Richards
21:19 05 Apr 22
Jose was great, helping with replacing a toilet and waterline. Had a septic tank alarm go off due to running toilet in night before. He was at my house by 9 next day. Had a replacement toilet and other needs in his truck. Actually an upgrade to a better quality toilet. He diagnosed the problem gave options and quoted fair prices.I have used CPI in the past and find them very reliable and safe. Jose had his mask on during his work here too. I great and speedy plumbing experience. Thanks!
21:04 05 Apr 22
Awesome team of guys that came to do the work. Professional , polite , knew their job , and came on time. Could not have asked for better. Will highly recommend to people I know.
23:12 01 Apr 22
Absolutely quick, affordable and the Plumber was a Great guy. Absolutely will recommend CPI to everyone.
01:06 01 Apr 22
Steve was exceptional. Also, office staff including Sydney and Elizabeth were very helpful. I felt taken care of. CPI also installed a water softener system for us. I would not hesitate to use CPI again.
00:23 31 Mar 22
Having drainage issues. He spent all afternoon tracking down what the problem is and will have to return to replace outside sewer connection when the my deck is removed for replacement in a couple of weeks.
15:05 29 Mar 22
Although our issue was scheduled for Tuesday, Aaron called on Monday to request he tackle our problem a day early. We gave an okay and he showed up 15 mins later.Aaron went to work immediately by appraising the problem, offering us a couple of alternatives and providing an estimate for each alternative. We agreed on the method and materials. This was not an easy job because the old faucet and plumbing were ancient. Yet, after several consultations with us, Aaron arrived at a workable solution and the job was nicely completed.We are very satisfied with Aaron's work. We found him easy to work with and his determination to re-engineer the plumbing was greatly appreciated.
03:07 29 Mar 22
Extremely pleased with the service I received from CPI. Fast response, punctual, professional, friendly. Definitely recommend and will be using them for all my future plumbing needs.
19:02 25 Mar 22
Henry and his apprentices were timely and thorough. I think they did a very professional job of replumbing our house. I would be pleased to have Henry work for me again.
12:43 25 Mar 22
Manny and intern Elijah installed a new kitchen faucet. Not only is Manny a very qualified plumber, he is a teacher. I felt well taken care of. His mastery was essential for what would have been complicated if he'd not known his expertise in removal of an old faucet and replace a new one. Thank You Manny and Elijah!BL
22:37 22 Mar 22
Excellent service performed same day as requested. Pricey but I got what I paid for. Serviceman Aaron was very knowledgeable, thorough, compassionate, and focused.
21:59 22 Mar 22
We needed to have our dryer vent cleaned out and Jake did his usual great, professional job for us.
20:30 21 Mar 22
Josh was awesome! Very polite, respectful and efficient. Can't say enough good about the services Josh and CPI provided! Thank you!
23:17 18 Mar 22
Mr. Evans was very professional, trustworthy, and did quality work. Very satisfied customer.
17:54 17 Mar 22
Courteous careful professionals. Glad to see they are taking on and teaching apprentices as well. They did a good job.
03:09 17 Mar 22
I couldn't have had a more professional, knowledgeable or considerate crew. Josh and crew were considerate, they explained what repairs were needed and why as well as kept me informed throughout the process. To top it all off they saved me money too! It's nice to know I have someone I can trust when I need their services.
19:52 12 Mar 22
17:56 12 Mar 22
Prompt service. Cordial employees. Not cheap but excellent outcome.
05:39 11 Mar 22
Jon replaced a leaking hose bib. He had to go through the wall. I was skeptical but he put in an access panel and I didn't have sheetrock to repair. He was very professional, friendly, knowledgeable and the job was done in a short time.
23:48 09 Mar 22
Trevor arrived on time and repaired/replaced everything that was leaking under my kitchen sink and replaced the waterline to my laundry room.He is very professional and was really good with my three yapping dogs. Thank you Trevor!
John M. Barry
19:08 06 Mar 22
Good service, excellent follow-up on one pickup itemJohn
05:29 05 Mar 22
Brannigan was excellent to work with and we appreciated his expertise and knowledge regarding our issue.
12:53 03 Mar 22
Cold water in kitchen was a dribble. Hose under sink was linked. Took less than 5 minutes to fix and he did not charge us. Very nice and professional man!
00:21 03 Mar 22
Amazing communicators, very responsive and great work ethic. We have a complicated hot water system...includes in floor heat...they have it well under control!
23:30 28 Feb 22
Was contacted and situation was reassessed. Review has been updated as a result of recent updates. Originally was not happy with the troubleshooting done; however, CPI has since been back out and provided more comprehensive troubleshooting to address the issues we were having.
03:12 24 Feb 22
The three gentlemen that came and did our pipe replaced our old pipes were very pleasant and professional, left the house inside and out clean also.
22:15 23 Feb 22
Wonderful service 😊
17:46 21 Feb 22
Expensive, job was to replace plastic T connector under sink so I could get new dishwasher installed. Nothing was broken or leaking. But work completed in timely manner.
18:21 18 Feb 22
explained everything that may be needed and the reason for, and difference between options. Very polite, respectful, and great customer service
01:32 18 Feb 22
Jon Morgan was a very professional personable gentleman who worked very quickly and communicated with me every step of the way. When it came to the garbage disposal I wasn't aware that f another way to reset it other than the button, when Jon showed me how with the allen wrench it was great and when I asked him the size so I can purchase one he just gave me that one. I'm so impressed with both techs that have come out to do work for me, even though the first visit didn't resolve the issue with my toilet all things worked out because on further inspection I needed a new toilet. Thanks again, and you've earned a lifelong customer with me, thanks again so much
23:16 17 Feb 22
CPI employees were all enormously helpful during my plumbing emergency. They worked hard to fit me into their work schedule to deal with my plumbing problem. I would highly recommend them for any plumbing need you may have.
21:50 16 Feb 22
River came out to locate where sewer lines were for our house prior to remodeling. He did a great job and helped me figure out what would be needed for a sewer line to a new ADU at the back of the property.
01:16 15 Feb 22
Here's the deal. Sometimes choosing who does the work on your house is about the integrity of the business you are working with. I have to say CPI Plumbing has won me over and they will be the only ones I call for plumbing needs or recommend. Our tankless water heater died. I called CPI based off google reviews and they came out that day. I decided to just have the unit replaced. They scheduled the replacement within days. Communication was top notch and they were on time always. There was an issue after the install which they immediately came back and fixed. I had some concerns about the install so I followed up with them. I got a call back from one of the owners. Oly immediately came out and took care of any and all concerns I had. They didn't make me feel bad or stupid, they listened to me and went above and beyond, making sure the job was done right. Look, some might say they should get it right the first time or whatever. Come on, this is a trade job and sometimes the work is complicated and is a learning process for those doing the work (they're not all plumbers with 30 years of experience). When they came back out they took video to make it a training point for all their techs. What more can you ask for? I would say if you've had a negative experience, you didn't call these people first. They would have gone above and beyond to make it right. Like I said, they are a great company, competitively priced, will make sure you're 100 percent satisfied, and are very professional. That's my 2 cents.
02:31 12 Feb 22
Found out our pipes are messed up so the blockage couldn't be cleared today
00:32 11 Feb 22
Very professional crew and repair service!Thank you to Henry!
06:06 09 Feb 22
Brenden Tully was professional and did very high quality work. He very willingly answered all my questions while he was working. His interpersonal skills are excellent. He also cleaned all his work areas when he was done and treated my house with respect.
21:03 08 Feb 22
Great customer service from start to finish..
02:54 06 Feb 22
Josh and Alvin were very professional and worked hard to complete the two jobs we hired them for. Josh did an excellent job of answering any questions asked.
19:14 02 Feb 22
Very professional and knowledgeable, they explained everything in detail so we understood exactly what was going on and what needed to be done. Definitely recommend!
06:04 02 Feb 22
Aaron was super professional and thorough. Appreciate all the time he spent to trouble shoot our problem. Highly recommend- high priced though.
04:04 02 Feb 22
Aaron from CPI was on-time, super pleasant and easy to work with, made sure we understood everything that was going on, and did quality work. He and his team went above and beyond to make sure everything was right and that we were satisfied before departing the job site. Thumbs up!
05:52 01 Feb 22
Once again Henry for the win! I've said it before, he is ALWAYS spot on! Friendly, informative and brought along an equally impressive maintenance lady with him! CPI is hands down the most responsive plumbing businesses in the area without question.
01:44 01 Feb 22
We had a very prompt and courteous service from two excellent repairmen. Will call them in the future if we need plumbing work.
23:31 31 Jan 22
Very happy with the service. Jon and Wes arrived a bit early but agreed to delay, at my request, to allow us to be ready for them. Professional and knowledgeable.