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Reviews

Bill Walker
Bill Walker
22:02 29 Nov 22
CPI is not cheap but 100% worth every penny I’ve ever spent with them. Today was a full inspection of heating and plumbing systems, plus review and repair estimates on a few issues that we have. Super quick and professional and thorough. I always enjoy doing business with CPI.
Denise Fischer
Denise Fischer
19:46 29 Nov 22
From the initial scheduling through the completion of the work, this has been a terrific experience with CPI Plumbing. Stephen Olsen called to let me know when he would arrive, arrived on time, assessed the situation thoroughly (including pitfalls that can occur in an older, manufactured home), provided me some options for how he could accomplish what needed to get done, gave me reasonable estimates for the two jobs, and then proceeded to do the work competently, quickly, and with no mess or cleanup needed by me. He was thorough in his explanations and showed me what was happening with my plumbing as he was working through the issues. On one issue, there was the potential for the fix to be more complicated and he was ready with a backup plan for that. Thankfully, it ended up being more straightforward, but I appreciate that he let me know that there might be some issues. Steve was personable, skilled, and communicative and I am glad I decided last week to call CPI Plumbing. I am very grateful for the work that Steve did and will call CPI Plumbing in the future for any other plumbing needs. Thank you.
Ted Vail
Ted Vail
18:34 26 Nov 22
Our gas furnace quit and we called CPI. Stephen Olsen came over, diagnosed the problem (failure of an old unit), and gave us options for a replacement.He and CPI gave us clear options at different price ranges and got on things immediately. The team was professional and the new furnace is well beyond the 28 year old predecessor.We had subsequent questions and Stephen and the team have been available.
Erica Covert
Erica Covert
04:29 26 Nov 22
Thank you so much for all your hard work. You did a great job today!!!
Greenpower2
Greenpower2
21:15 25 Nov 22
Trever was very professional and friendly. He was very clear in giving the details of the problem and the solution. He was also very patient and took the time to look at one other plumbing issue..
David Maloney
David Maloney
01:03 22 Nov 22
Brannigan came first thing in the morning. The plumbing in our crawl space was a disaster from the previous owners. He explained everything that needed to be done. Most of the plumbing and sewer had to be ripped out and redone. Despite that, he was done by 4pm that day. He was incredibly friendly and professional. I would recommend to anyone
Jeff Pleet
Jeff Pleet
21:54 18 Nov 22
They did a great job and I recommend them wholeheartedly.
chris vulk
chris vulk
17:30 18 Nov 22
These guys did an amazing job diagnosing and finding a solution to my problem with the utmost professionalism.
Carl Albright
Carl Albright
14:43 18 Nov 22
Although CPI is bigger company, we felt we had an individualized touch with our technician Manny.He fully understands our project and is great about giving and explaining options.We like that we deal with the same individual, Manny, for different plumbing items that need addressed in the present and in the future.
Fitz Couhig
Fitz Couhig
16:47 16 Nov 22
Wonderful work. Went above and beyond on my job. I had the afternoon appt and even though their morning was long they kept the appt and did the job. They were in and out. Clean and professional.
Zoe Graf
Zoe Graf
22:08 15 Nov 22
Couldn’t be happier! Trevor saw the problem and fixed the problem. Excellent professional service. THANK YOU!
Kailey Nye
Kailey Nye
21:51 15 Nov 22
Stephen Olsen, showed up early, professional, and very informed on all heating questions. He got right to work, and taught me a bunch about heating and water. Was very informative and detailed. I would recommend him to anyone!
Steve Sorbo
Steve Sorbo
02:50 15 Nov 22
I appreciated the due diligence and knowledge of Josh. He was very helpful, and provided the information in a way that was not too technical, and answered all of my questions.
Alex Anderson
Alex Anderson
00:00 15 Nov 22
Great communication and response. Arrived on time. Gave a detailed quote and good advice.
Steve Servis
Steve Servis
19:45 14 Nov 22
Today Brannigan and Brendan installed a recirculating water heater system. (Sorry if I didn’t get it exactly right,) The work area was swept clean afterward and everything put back. They both worked hard the entire day without any lunch. Great team! Thanks; guys!
Kevin Lundeen
Kevin Lundeen
00:26 13 Nov 22
Very nice work always. Very professional in every way.
Sherrie Marble
Sherrie Marble
23:57 11 Nov 22
Brannigan was very pleasant and informative. I am looking forward to having him correct the issue that he found in my shower.
Erica Dudrow
Erica Dudrow
19:50 11 Nov 22
CPI was very responsive in a world where it’s suddenly hard to get technicians of any kind who aren’t booked out and who are late or don’t show up. Trevor called on the appointed day to let me know he was on his way and was just about the nicest plumber I’ve ever worked with. I’ve been in my home 25 years and had a lot of experiences as a female homeowner that did not inspire trust or respect. CPI’s price was reasonable, the work was done quickly and well, the whole process was explained and CPI are now my go to for all my home’s plumbing needs. Also, Trevor should get employee of the month. He was outstanding.
Tatapilote
Tatapilote
14:51 11 Nov 22
Davis was on time, even a bit early, which was nice, and spent a good amount of time trying to analyze what would be the best fix for our closed loop recirculating fluid system.
Sarah Heller
Sarah Heller
21:33 10 Nov 22
A part in my shower handle was replaced quickly, same-day. Service was great, Ryan was friendly and professional. Everything went well.
Kyle King
Kyle King
21:12 10 Nov 22
Davis has always been on time and courteous. Bright young man who presents himself well and represents his company well. Young people in the trades is important and I'm happy to see Davis hard at it.
Cindy Goodman
Cindy Goodman
19:03 10 Nov 22
Calvin was very professional and super great, appreciated his input, we only declined a recipe "temporarily till next Spring. At that time we will be reaching back out to CPI for a recipe b/c Calvin was 100% awesome!
Frank King
Frank King
23:19 09 Nov 22
Great
Lynda Buehring
Lynda Buehring
22:29 09 Nov 22
Calvin is a true professional. He provides outstanding customer service while giving you a thorough explanation of the work to be performed. I wish there were more honest, hardworking technicians like Calvin. Lynda Buehring
Jesse Murphy
Jesse Murphy
18:14 09 Nov 22
Josh was our technician for this last visit. He did a quality job and as usual for CPI was very good at explaining the quote. Very happy with the work done. Josh also spent a good amount of time answering questions about a future project we are thinking about. That is one of the main value propositions for me in using CPI. They are not rushed and are happy to spend time discussing options and giving advice. That is what has made me a return customer. BTW, we have had 3 different technicians from CPI come to our home. All three have been very professional and helpful.
Lucas Beh
Lucas Beh
05:11 09 Nov 22
Great service
Matthew Williams
Matthew Williams
23:15 08 Nov 22
My hot water tank broke. They were very clear in advising me of my options and presented me with as many details as I needed in order to male an informed decision.
Judi Elkin
Judi Elkin
22:30 08 Nov 22
Annual service of our tankless water heater.
Jeff Argumedo
Jeff Argumedo
01:29 07 Nov 22
Kitchen sink install, dishwasher installation. Great service through check for proper operation. Courteous and professional, great team work with Chris.
Patrielle Johnson
Patrielle Johnson
00:07 05 Nov 22
Jakob T was helpful and professional. While I didn't end up having the service performed at the time, I would trust CPI and Jakob to address future concerns.
Ellen Schaefer
Ellen Schaefer
23:26 04 Nov 22
Did a wonderful job troubleshooting our furnace. The technician went above and beyond to find the root cause of the issue. After completion he continued to do an excellent job by doing maintenance on our water heater and checking our pipes. Would recommend to a friend.
Dillon V
Dillon V
19:36 04 Nov 22
Josh talked to me about what may be causing my water heater problems. He was very knowledgeable and gave me some good quotes for repairs in the near future.
Nerdiest RN
Nerdiest RN
17:59 04 Nov 22
Jon came out and quickly diagnosed our issue with our air ducts. They recommended a fix for our problem and quickly repaired the issue. Thanks for responding so quick. Will do business in the future for sure.
Luis Fernando Garcia
Luis Fernando Garcia
16:42 04 Nov 22
Stephen did a great job servicing my tankless water heater and my furnace. Very professional.
Jaimie McGruder
Jaimie McGruder
22:14 03 Nov 22
Calvin was very professional and was on time.. He did a great job in fixing what needed to be fixed
Jammie Novak
Jammie Novak
22:01 03 Nov 22
Calvin was professional and efficient. He was knowledgeable and got the job done. He was respectful of our home and clearly wanted to keep the work area neat and tidy. He was friendly.
Donna Davison
Donna Davison
20:21 03 Nov 22
Aaron serviced my furnace today was very knowledgeable and professional. This isn’t the first time I used CPI and again I am impressed with their excellent customer service.
Gloriana Huhta
Gloriana Huhta
22:12 02 Nov 22
Thank you for your prompt, professional knowledge and great customer service. You helped give me peace of mind and I will definitely be calling on your company in the future.
leanne repetto
leanne repetto
01:17 02 Nov 22
From the time I dialed CPI’s phone number to the moment I waved goodbye after the service was done, everything was perfect. I am so glad I found this company! I am three for three now on great experiences with CPI.
Tiffany Beisler
Tiffany Beisler
00:54 02 Nov 22
Josh was wonderful and came out and helped us ASAP along with his co worker Chris!
Meseret Mitiku
Meseret Mitiku
00:18 02 Nov 22
Ryan installed a hose splitter to channel water to the washer and dryer. He was efficient, professional, and friendly!
Melinda Poche
Melinda Poche
20:12 01 Nov 22
The plumbers did a good job in fixing my problem. They were informative and made sure all was working well before they left. Very satisfied with having a working plumbing system. Thank you!
Hailee Holley
Hailee Holley
23:32 31 Oct 22
Calvin was very professional and great! I love that he called before arrival so I could plan with the kids and dogs.I explained what I needed and he was able to do it that day and quickly!
Linda Smith
Linda Smith
00:43 30 Oct 22
Ryan came to my rescue after water had dripped from an upstairs bidet through my dining room chandelier, flooding the table and floor with half inch of water for over 15 hours. He arrived the morning after four policemen had tried to fix the problem, which they did temporarily by turning the water off to the entire house to prevent further flooding damage. Ryan was an excellent detective, analyzing and searching for the unusual cause. Not only did he find the cause, he was very articulate in explaining and discussing the problem with me. He was unusually knowledgeable, and carried on a long conversation with me about his work experiences. In the process, I learned a great deal and could appreciate the unique service he provided. I am very grateful for his expert repair and advice, as well as sensitive communication skills.
Norm Rios
Norm Rios
16:06 29 Oct 22
The technician was very detailed oriented and explained the process and what we could expect from the repair. He let us know how much the fix of our propane furnace would cost before he started the repair. He was also very helpful with providing costs to replace the furnace.He spent time with me discussing the different options we had.We felt well informed and we trust CPI to complete the repair and to perform any further services.
Richard Brown
Richard Brown
14:58 29 Oct 22
They were very responsive to my issue and were very professional.
Mike Kennelly
Mike Kennelly
23:52 27 Oct 22
Very good service. Identified the issue quickly and quality installation.
Kelly Crosby
Kelly Crosby
21:21 27 Oct 22
Josh and Chris came out today. Very nice guys and knowledgeable. Helpful with a few issues.Would use your company and guys again.Thank you for all your help.
Skip Dassler
Skip Dassler
18:52 27 Oct 22
This was a repair of the main water inlet valve to the home. The plumber Manuel Vela and his assistant excavated the plastic inlet line and replaced the leaking valve. He also corrected an installation issue by bedding the new valve and line in sand versus soil. This repair was done in good time and on estimate. The digging scar was also conscientiously filled in. Good job CPI and Manuel.
Robert Garratt
Robert Garratt
23:36 24 Oct 22
Really happy with the service and work from Brannigan and his mates! They were efficient, courteous, and professional. I would hire him again for other plumbing jobs.
Connie Lewis
Connie Lewis
16:04 24 Oct 22
Cpi plumbing is the best. They were so professional. I am so happy with my new hot water tank .
Elsa Lund
Elsa Lund
23:14 23 Oct 22
Thank you! I am so happy with the service at CPI as I am a teacher and they communicate with me around my schedule in a way that works for me. They do great service and they make my life easier. Thanks!
Swiss Metric
Swiss Metric
02:39 23 Oct 22
Oliver and Steve were prompt and very professional - they answered all my questions and helped me to understand the situation. CPI is a company and I would recommend without hesitation!
Rob Callaway
Rob Callaway
23:40 22 Oct 22
I used them for testing of my backflow prevention assembly. When the assembly failed the test we opted to rebuild the assembly (cheaper than replacing). Once disassembled it was clear the failure was due to PVC glue that had broken off somewhere in the system and clogged some valves. They were able to flush the system and reassemble the the backflow prevention assembly at which point it passed the test (without the need for the new parts).Along the way everyone was friendly and professional. I’m glad that they kept me informed throughout their progress and was offered clear choices as to how we could proceed with the work with transparency about the pros and cons (and cost) of each choice.Would use them again for sure.
Sandra Fisk
Sandra Fisk
02:47 22 Oct 22
Chris and John did a excellent job repairing my sewer today. I’ve had several other plumbing companies out in the past and none of them were able to fix the problem. They were very knowledgeable friendly and courteous. I highly recommend them!! Thank you Sandra fisk
Zakery Bowman
Zakery Bowman
22:32 20 Oct 22
Manuel is the man!. Informative, professional, thorough, and overall just a good dude to work with!
Mark Ralston
Mark Ralston
14:44 20 Oct 22
Very informative on the process of what the problem was. Kept me updated on each step.
Gerine Voegtlin
Gerine Voegtlin
22:13 19 Oct 22
Had my annual "check up" via Kelly's Club. Henry Glassett was the technician. He has done work for me before. He is very polite, efficient and recommends without pushing. I asked him if he had time to do an extra job for me and he was very accommodating and I got the switch fixed on my spa tub. Definitely would recommend CPI.
Launa Fry
Launa Fry
04:23 19 Oct 22
10/18/22Preformed a yearly maintenance check and advised on future repairs.Jakob was very courteous and professional, however I found the lead person to be rude, which to me is not professional.I felt uncomfortable for Jakob, for the way he was treated.I called CPI on a Friday and they were able to take care of my issue on Monday, which was much appreciated.Trevor was wonderful, showed up on time, took a photo of the burst pipe with a large hole in it, located under the house and was able to fix in a very timely manner.
Smeagol Beagle
Smeagol Beagle
17:37 18 Oct 22
Josh Entwisle came out to detect a water leak and through some excellent "detective work," isolated the problem being our 6mo old water tank's installation. The original tank did not have a thermal expansion tank on it, but one was installed (per code). Given we are on a community well, the tank is expanding ALL pressure through the lines, giving us EXTREMELY high meter readings (and water bills). It was an excellent install and per code, but that tank should not have been installed since there was not one there prior. Thanks Josh and CPI. You solved a 6month long mystery and will highly recommend to others!
Michael Hatcher
Michael Hatcher
16:03 18 Oct 22
Had an issue with some loose fixtures. Manny was able to get out here earlier than scheduled, and did an amazing job. Super polite and very informative of the issue and solution at hand.
Melissa Halwax
Melissa Halwax
23:28 17 Oct 22
Mike and his partner Manuel were very professional, not pushy and on time. They gave us various options and were super informative. They took care of our clogged drain and gave us great information on other projects we need around our home. We highly recommend them.
Sandy Sproule
Sandy Sproule
19:00 17 Oct 22
Extraordinary service, courteous and professional as he shares the oprions up front, detailing each service and patiently answering questions. Happy to refer CPI to friends and neughbors with this excellent service!
Judith Kilian
Judith Kilian
02:42 15 Oct 22
We had annual full house plumbing inspection as well as hot water tank drained and inspected. Calvin was very prompt pleasant and professional . Company should be pleased to have reliable employee
Rose Capestany
Rose Capestany
00:50 15 Oct 22
Very professional and courteous.
Gemma Kato
Gemma Kato
20:45 14 Oct 22
Professional worker, they are the best company.
dave morgan
dave morgan
23:11 13 Oct 22
CPI was able to repair my faucet leak faster than the one day turnaround I was quoted in the phone. Trevor and Jacob came out the same day, had the correct parts and fixed my leak. They were very personable and knowledgeable. I ask for a quote for a future plumbing job and received it while they were at my home. I will use CPI again!
Sydney Johnson
Sydney Johnson
20:16 13 Oct 22
Davis Cook was great! He called a couple hours before my scheduled time and asked if it would be ok to come early since he was in the area, totally fine. I warned him that I have a crazy two-year-old and four dogs just as a courtesy. He was very professional, respectful and polite. I had our electric furnace serviced and signed up for the membership. Took a couple hours. He was very thorough, explained things very well and even showed me pictures of a couple concerns and recommended we get our furnace replaced in a year or two or so. Expected. Our furnace is 30 years old. Happy to have CPI servicing our furnace. Thanks, Davis!
melinda erickson
melinda erickson
20:04 13 Oct 22
Great to work with. Only plumbers I will bother to call when I need one
Amahra Leaman
Amahra Leaman
18:51 13 Oct 22
First and foremost, I called to make an appt. yesterday, and I had two guys at my rental house the very next day by 10am! Amazing. Secondly, great communication from Ryan diagnosing a larger more involved issue with our water system in our rental house. I now have a much better idea of what I’m looking at and how to tackle it and I appreciated the time Ryan took with me to really talk it all through. Nothing was fixed today, but that’s okay. We have a plan in the works that feels positive and doable. Thank you!
Sandra Martin
Sandra Martin
17:05 13 Oct 22
Repair of hydronic heating system performed efficiently and professionally.
Barry Rotner
Barry Rotner
03:30 13 Oct 22
Aaron inspected my furnace and was professional, friendly, and on time. He patiently answered all my questions. Couldn't ask for better service
Erickia Coger
Erickia Coger
22:55 12 Oct 22
Elijah did a superb job. He went above and beyond my expectations. Great work and very professional.
Nick Muff
Nick Muff
23:13 10 Oct 22
Manuel was pleasant professional and knowledgeable it was a pleasure having him do work for us
Lesley Mills
Lesley Mills
22:03 10 Oct 22
Oliver was great.
James Romero
James Romero
21:47 07 Oct 22
They were quick and efficient. I wouldn't trust anyone else around. Have a long standing use of CPI Plumbing since 2018 for all my home repairs and installation. Highly recommended! Also they have great after hours technicians. Best work in town for those who want value with their service. Also military friendly.
Frank Hardy
Frank Hardy
11:31 05 Oct 22
So far everything is good. But if the new sleeve on the main line doesn't fix it will cpi make it right. Have had no problems with any other work you have done.👍👍...new update..job is done, thank you very much. The team were great. Every clean up. I reallly liked that they vacuumed all the dirt and small rocks up.nice touch.Again. Thank you . Great company and workers. Nice uniforms too. And you sure cant miss the pink truck...lol.
Rod Keys
Rod Keys
00:59 04 Oct 22
Excellent service
Geri Kille
Geri Kille
18:32 30 Sep 22
Quickly responded when leak reported. Always explained in advance the options and costs. Very professional and personable.
Richard Gardner
Richard Gardner
16:40 30 Sep 22
River Greenwood help us get back to normal after a sewer back up. River and his helpers were professional and courteous throughout the process, answering all of our questions. We have been extremely pleased with all of the service we've received from CPI and this was no exception. Thank you River and CPI !
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