Reviews

Boyd Wells
Boyd Wells
14:53 24 Jul 21
Brandon is very professional, fantastic asset for CPI.
Daniel brown
Daniel brown
22:57 23 Jul 21
Low water pressure in our Espresso trailer. Very knowledgeable plumber and apprentice. Diagnose the problem very professionally and resolved our issue.
Mary Oman
Mary Oman
18:36 23 Jul 21
Amazing, kind and courteous gentleman. Quick and willing to help in an emergency! Excellent work. So happy to have found them!
Michael Bonacci
Michael Bonacci
23:12 22 Jul 21
Brenden was awesome as always. Very thorough and answered all my questions. Provided detailed estimates for new furnace, air conditioning and heat pump.
Linda Foster
Linda Foster
00:19 22 Jul 21
Josh was very helpful in explaining the procedure and put in a shutoff valve in a very accessible place and then replaced my outdoor faucet that was leaking. He was very respectful and the procedure was done well.
Nicole Collins
Nicole Collins
22:06 21 Jul 21
Wonderful technician! Very helpful in explaining new system to me. Fixed a small issue very quickly! Will use again!
Chris J
Chris J
19:10 21 Jul 21
When remolding our bathroom we found our toilet flange was sunken into the concrete and multiple wax rings were used to seal the toilet. I called and had them come in and repair it professionally and thankfully I did. Brannigan blade was professional and did amazing work. There were even more issue I didn’t know that were corrected and fixed.
Gregory Hancock
Gregory Hancock
20:40 20 Jul 21
The gentlemen showed up on time and were courteous about my house and family. They were in good spirits and got right to work, staying on task, keeping me informed, and remaining professional the entire time. We analyzed the current drainage issues and reaffirmed what I was certain my older house required (replacing the entire drainage system to the city main) for which we will also use CPI. Couldn't be more pleased.
Jo Anna Gagliardi
Jo Anna Gagliardi
04:22 19 Jul 21
Stephen was completely professional. Excellent work!
Robert Rosenfeld
Robert Rosenfeld
13:08 17 Jul 21
Coady Pike was the technician who came out to evaluate our plumbing system. He spent a lot of time exploring a very confusing set up, and an equal amount of time explaining it to me. Also went over the proposed work to be done. I am very satisfied with his work.
Dawn Kinsella
Dawn Kinsella
02:41 17 Jul 21
We've had an ongoing septic issue for the past year. CPI was one of the few plumbers we contacted who actually found the issue and was able to work on our septic lines. They replace a T in the pipe causing our plugging issues with an elbow.They also added a 2 way clean out access point between the house and the septic tank. They repaired a leaking sewer pipe under our house. Manny & his assistant were our plumbers. They were able to diagnose and give us a bid on site. When they returned promptly, to complete the job they ran into a snag in one area. They completed what they could, still leaving able to use the facilities. They returned the next morning and completed the job. They were professional and kept us informed as they worked. They filled in the holes they dug and cleaned up when done. The customer service manager was also involved, keeping us informed and coordinating return times. They also had an amazing camera for diagnosing our pipe issues. Fingers crossed our issue is finally solved. The only caution is the prices. We have used cheaper, however our problem was never fully solved. We would use Manny again!
Geri Kille
Geri Kille
00:19 17 Jul 21
Quickly responded when leak reported. Always explained in advance the options and costs. Very professional and personable.
Tudi Bohn
Tudi Bohn
23:27 15 Jul 21
Brenden was efficient, professional, arrived on time, gave thorough explanations, completed the work quickly...We are very happy!
David Dean
David Dean
21:53 15 Jul 21
Great to meet Jon. Not sure if we're going to go forward but will definitely be using them eventually. Very professional and courteous.
David Baker
David Baker
21:51 14 Jul 21
Very fast response to our collapsed sewer line. Was able to video scope it and identify the location of the problem. Very friendly and professional.
Chris Anderson
Chris Anderson
00:37 13 Jul 21
Continuation of problem with the re-circulation system.Work was very efficiently done and professionally.Thank you very much. The two workers were very responsive and did a great job. I still don't know if the issue was resolved but what they did was all that could be accomplished without extensive carpentry work which is not desired.
Larry Muri
Larry Muri
23:22 08 Jul 21
Kitchen sink pullout faucet hose was leaking and needed repair.CPI came and installed a new hose. The work was done very satisfactorily. The cost was fair and we were happy with the installer.
Gretchen Eide
Gretchen Eide
02:59 07 Jul 21
Davis did our yearly plumbing maintenance, he even had to crawl in the crawl space, yuk. lol He was as always very professional, quick and friendly. Couldn't ask for a better Plumbing and Heating Co. Thanks Davis!Always happy with CPI.!i
antoinette caskey
antoinette caskey
22:30 06 Jul 21
Very good techs arrived within 3 hours of my urgent phone call!~ they did an excellent job of repairing and replacing the auto thermostat within the shower pipe which regulates the hot/cold flows.
Merrie Durham
Merrie Durham
21:24 06 Jul 21
Josh fixed All our problems in the most professional, thorough, very clean, way. Even above our expectations. I will recommend CPI plumbing and Josh to Anyone I can. I cant wait to get our Central Air Conditioning through CPI TO Anyone who Asks. Thank you so much for your great Work.
Phil R
Phil R
14:35 06 Jul 21
Were on time and looked at the job . then went to work repairing. An excellent job was done, Josh was very pleasant to talk with. Definitely takes pride in his work and ability. A very qualified individual.I would not hesitate to recomend or use agin.
Seth Persyn
Seth Persyn
19:19 02 Jul 21
Henry came out to work on our water filter system. Excellent service very professional and informative. Prefer him to comenfor our services.
J Edwards
J Edwards
16:06 02 Jul 21
Generally, this was a good job -- on time and well done. My only complaint is related to the cost -- $700 for about two hours work.
Dave K.
Dave K.
22:43 01 Jul 21
Brendon came out to give an estimate to replace furnace and add AC. Very polite and knowledgeable about the products and service we requested.
Rachel Brooks
Rachel Brooks
20:26 01 Jul 21
This was our second time using CPI and won't be our last! We were so impressed with Manny when he helped us with a leak a few weeks ago that we got a quote from him about installing pipes for our washing machine. (The previous owners never had installed proper piping, they just were using garden hoses as "extensions" after they moved the washer to a new location in the garage!) Manny and Nathan worked on the project today for about four hours and never took a break. They explained everything prior and after, answered any questions, and once again left us with a great impression. If CPI ever decides to send out email surveys to customers to reward star employees, we would fill them out in a heartbeat because these guys deserve recognition!
YellowR
YellowR
20:20 01 Jul 21
We had a pipe under the guest bathroom sink decide to spring a leak on a Saturday morning. Luckily CPI plumbing was able to respond quickly and got a technician out right away. Manny was polite and professional and isolated our problem quickly and let us know up front what the cost would be. He took care of the problem fast and gave us a quote on a future project we have in mind. We will definitely call CPI again the next time we need any help plumbing or heating related. Thank you, Manny!
sue gatti
sue gatti
00:25 29 Jun 21
Brannigan Blade was able to troubleshoot an unusual problem. He has natural talent.
Steve Crider
Steve Crider
19:13 23 Jun 21
Jon did a great job, quick, efficient and friendly. Look forward to having him back for a few more jobs that need doing around the place before winter. Thanks.
nungki yj janisko
nungki yj janisko
23:49 21 Jun 21
Thank you for spend times to work, replacement for hot tanks, you're realy professional, hard work. I appreciate it what you and your partner done, very a good job, I more happy and I will call back again for next time (futures) Thank you Brendan and Steve I forgot his name. You're very awesome job.ThanksNungki.
John Gattinella
John Gattinella
21:31 21 Jun 21
Clean, professional looking. Explained the issue, repaired the problem as outlined. Spoke in terms that were easy to understand.
Andrew Strong
Andrew Strong
01:43 19 Jun 21
Great experience, estimate, service, and repair.
Robert Wallace
Robert Wallace
02:06 18 Jun 21
Chris was extremely helpful. He listened to our concerns and relayed them to his office which in turn got our problem on the schedule extremely quickly!! He maintained contact with me from start to finish and gave updates on what was going on. The work he and his crew did was not a pleasant one to be done but they did it with professionalism and skill. Extremely satisfied and would call on him anytime for other future needs. Sadie, our dog, appreciated the attention they gave her!!! Thank you all!!!!
David Eckley
David Eckley
20:13 16 Jun 21
We're really pleased with the quality of the work and with the customer service. Thanks
Andrea Saxton
Andrea Saxton
18:48 16 Jun 21
Stephen installed 3 toilets and flushed my tankless water heater. All the work was done very professionally. His knowledge and expertise made me feel very confident in the job he did. He explained all facets of the job he was doing and pointed out some issues to keep my eyes on. I will use the company again if I have any more concerns or problems.
Abbe Rolnick
Abbe Rolnick
12:17 16 Jun 21
Great technicians, knowledgeable and professional They ordered and service our water heater replacement.We used them a second time to replace a 25 year old faucet and repair piping under another sink. Wonderful personnel, professional, clean, respectful, and knowledgeable.
Rachel Davis-Bueing
Rachel Davis-Bueing
02:32 14 Jun 21
Very informative and helpful. Just the cost was more than anticipated. Would recommend River again.
Adrian Smith
Adrian Smith
00:39 12 Jun 21
Very professional and fast
Joshua Lockrem
Joshua Lockrem
07:49 11 Jun 21
Cody was a good technician and helped me with all my problems.
Lance Govia
Lance Govia
04:56 11 Jun 21
River is very prompt and has a can do attitude. He didn't try to upsell me for any reason. His quote on the work that I need done seemed a bit high but that's not on him. Cpi is very professional I will call them in the future.
Nancy Locke
Nancy Locke
00:51 11 Jun 21
Great company from start to finish. Easy to schedule, online! They were able to send a crew quickly. The coworker was experienced, respectful, responsive and skilled. I will definitely use again. I’ve had mixed results from other firms and am grateful we found a reliable service.
James Cutter
James Cutter
03:13 10 Jun 21
We awoke to sounds of water dripping and discovered our hot water heater was leaking all over the garage floor. We immediately shut off the water to the unit and called CPI. They were able to send a technician out the same day! Josh was the technician who responded to our emergency. He was extremely friendly and very professional. He answered all of our questions, including questions concerning the various valves connected to the unit so we had a better understanding of how our water heater was attached to our plumbing and how to properly respond to future problems. After examining all the possible problems which could have caused our leak, he determined the water tank itself had failed and would need to be replaced. Josh did a very professional job installing a new hot water heater and then explained exactly how we should maintain the unit in the future to prolong its life. When finished with the installation, he did a very thorough clean-up of the area and even removed our old water tank in order to recycle it. We are very satisfied with our experience with CPI and our repair! I would definitely recommend CPI to anyone who wants a reliable and professional company for their plumbing needs. We will certainly use them again in the future!
peter Haase
peter Haase
01:37 09 Jun 21
Quick fix at no cost and good explanation - thanks!
John Carney
John Carney
00:38 09 Jun 21
Replace leaking water line into the house
Jacqueline Richter
Jacqueline Richter
02:49 08 Jun 21
Great service from Davis!
gray
gray
00:23 08 Jun 21
Excellent work, quick and clean. True professionals. This company is my go to for all plumbing needs!
Richard Mattson
Richard Mattson
21:34 06 Jun 21
Replaced recirculating water pump in the garage. Initial replacement worked great but was loud and vibrated inside the house. After trying several ways to reduce the noise, Coady, the CPI technician, reconfigured the pump installation to reduce the noise. The noise level is lower.
Nancy Crow
Nancy Crow
03:40 06 Jun 21
Very positvie experience with the technician Josh.
Robert Bateman
Robert Bateman
20:02 04 Jun 21
Very polite service from the team. I will surely suggest CPI to friends or neighbors
Allene Quall
Allene Quall
17:11 04 Jun 21
River is knowledgeable, efficient, and friendly.I have and will use CPI in the future.
Rosie Robles
Rosie Robles
00:35 04 Jun 21
Josh and Wes gave us all the time we needed. Hey did a walk through and suggested issues we should respond to. We renewed our membership and will address issues at a later date. No pressure. They tightened faucets in bathrooms They were personable and professional. Thumbs up 👍🏼👍🏼
Kathy Mankse
Kathy Mankse
00:14 04 Jun 21
They were informative about arrival time and showed up even before that time. They were always keeping me updated with what they were going to do and gave me updates on the price and they even shopped several places to find a part they didn't have so they were able to complete there job. I would use them again and also refer them.
BAWA HOLDING LLC
BAWA HOLDING LLC
21:00 03 Jun 21
Highly recommend. Very professionalArrived as scheduled.Saw the issues and were able to care ofthe problem quickly.

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