Reviews

Matt McCauley
Matt McCauley
00:48 20 Oct 21
Pricing is a bit outrageous but they are quick and do good work.
Shawn Tripp
Shawn Tripp
22:23 18 Oct 21
River was very professional and knowledgeable. He did an outstanding job replacing our hot water heater. I would definitely recommend him for any future jobs.
HOLLY TROYER
HOLLY TROYER
15:08 18 Oct 21
Very professional and courteous! Would recommend!
Emily May
Emily May
18:28 16 Oct 21
Patrick took my call and immediately I felt I was in good hands. I appreciated the technician, Henry’s, knowledge and willingness to discuss options with me. I also appreciated how quickly he and Brianna worked to install our new water heater. I woke up without hot water and by dinner time everything was done and life was back to normal. Excellent customer service!
J J
J J
16:49 16 Oct 21
Satisfied customer. Davis was great, thank you.
B. Denise Ruark
B. Denise Ruark
08:55 15 Oct 21
..If you ever have the misfortune of a broken waterline under your driveway, I can highly recommend CPI Plumbing! Everyone will treat you in a polite, professional manner and will get the job done right!
Lynda Koski
Lynda Koski
22:13 14 Oct 21
Furnace maintenance done. Service was excellent and Aaron Evans was wonderful and very informative . Told me of all service packages available and answered all my questions.
Tom Norris
Tom Norris
20:04 14 Oct 21
Inspect furnace. Great job
Jeff Steele
Jeff Steele
19:22 14 Oct 21
Excellent service very friendly quick and efficient
Andy Branca
Andy Branca
21:10 13 Oct 21
Taylor and Ethan arrived promptly and I am completely satisfied with their service call. Ditto for CPI and I will continue the Kelly's Program. So far CPI is professional, reliable thorough and trustworthy. Keep up the excellent work!
Marisol Smith
Marisol Smith
13:27 13 Oct 21
We have been using CPI for the past 10 years and they have always been reliable and friendly to us. What I like about then is that you do get a pretty accurate estimate about what your cost of labor will be. I will continue to use then in the near future.
Greta Fridlund
Greta Fridlund
06:20 13 Oct 21
Great job. Team was very knowledgeable, nice and professional. We will use them again. Many thanks!!
Craig Fridlund
Craig Fridlund
02:47 13 Oct 21
Great team effort , high quality workmanship. This installation could not have gone any better. We had carpet and paint coming soon and got this completed well before thank you so much. Craig and Greta customers for life !!!!!
Larry Anderson
Larry Anderson
15:58 12 Oct 21
A check of house heating system and basic plumbing structure.
Gaby
Gaby
04:12 12 Oct 21
Came the following morning after our water heater blew! Super professional and friendly! Will use again!
Glenda May
Glenda May
01:55 12 Oct 21
Thank you Davis Cook and CPI for your excellent service to our boiler/radiant heating system…you are the BEST. Knowledgeable, intelligent, congenial, on time, a wonderful experience from beginning to end!
Lynn N
Lynn N
03:14 11 Oct 21
CPI took our call over the weekend (most places didn't pick up or return our call) and was able to get us scheduled quickly. Brenden did a great job explaining everything and finding the problem. He worked very hard to find us the parts we needed and to fix the problem as quickly as he could. He did a high quality repair and showed great customer service in trying to find us a temporary fix while we waited for parts. We will definitely be choosing CPI for our future plumbing and heating needs.
maggie barnes
maggie barnes
21:15 10 Oct 21
This is late but did want everyone to know what a good experience I had. River was everything you would want in a tech. Pleasant, knowledgeable, efficient. Even the inspector commented on what a good job he did. Thanks.
James Johnson
James Johnson
16:55 10 Oct 21
Very quick repair. Good person and On time
brent pritchard
brent pritchard
01:04 09 Oct 21
The plumber was early and got right to work figuring out the issue. He discussed it with me and explained what he found and my options for a fix. He was fast polite and very knowledgeable. Would recommend to anyone looking for a plumber or HVAC guy.
Gabrielle Boe
Gabrielle Boe
17:20 07 Oct 21
Victor was very professional and helpful! He went over pricing and gave us several options, and fixed exactly what we needed him to!
Daniel Brower
Daniel Brower
17:07 07 Oct 21
Victor was absolutely awesome. I'm beyond impressed with his professionalism. The quality of work done was incredible and fast. Well worth the money spent. CPI will be our choice for all of our plumbing and heating needs.
Pamela Grudin
Pamela Grudin
14:37 07 Oct 21
Great crew ! Neatly dressed and appropriate. Worked without break from 9 am until 8 pm to completely replace our main waterline from meter to house.In addition they assisted in getting my dying dog into my car for her last trip to the veterinarian.Great crew !
Vijendra Singh
Vijendra Singh
16:40 06 Oct 21
Completely satisfied. Their technician was very helpful and paid attention to details in a timely fashion. I would recommend him.
Larry Adair
Larry Adair
23:04 01 Oct 21
Had too get water heater replaced on short notice for our vacation rental. I was so impressed with them. The receptionist went the extra mile to find a spot for us and get a tech out. Jon did an excellent job, very knowledgeable and professional. Definitely a 5 star plus rating for what they did for us!
Nikko Van Wyck
Nikko Van Wyck
17:14 30 Sep 21
I could not have asked or received better service from Victor and his team over at CPI plumbing. What I appreciated most was the honesty and professionalism. CPI was able to show me the exact problems with my piping, including photos and full explanations about why I was experiencing drainage problems. They didn’t cut any corners on the job, and it only took them a day to completely overhaul the piping in my 100 year old house. The cost was upfront and at no point did they try to upsell or shill other services. It was incredibly relieving working with them, knowing all of the problems they were going to fix, how they were going to fix them, and the cost of the project all up front. I will be calling them for service for years to come, and wouldn’t hesitate to recommend them to my friends and neighbors.
Lesley Mills
Lesley Mills
03:04 30 Sep 21
Tony was exceptional. I felt well taken care of. Good turnaround time from my first call to office to schedule service to resolution of problem. I highly recommend CPI and we will use them again.
Mary Gould
Mary Gould
22:57 29 Sep 21
Manny was great. Explained in detail what he discovered and what cpi can do to fix it. All the cpi folks have been wonderful to work with. Will highly recommend cpi to family and friends!
Kazmierczak Farm
Kazmierczak Farm
02:18 25 Sep 21
Got a quote for water heater installation at a fair price for the amazing work they do. Looking forward to having the work done soon.
lambo 61
lambo 61
20:49 24 Sep 21
Great company with people that are professional and knowledgible. Very easy company to do business with and I have always been satisfied with the work they have done for me.
Emily Wolf
Emily Wolf
02:00 24 Sep 21
Stephen came to my house for a consultation & review of my water heating system. I learned a lot while he was here. He did not hurry, he asked pertinent questions, and offered several repair/replacement options.
Rob Scott
Rob Scott
00:28 24 Sep 21
Great service. Very clear on processes and pricing. Referred us to PureDry to guide us through the rest of the process. Wonderful!
Michelle & Brian Ross
Michelle & Brian Ross
23:28 23 Sep 21
Josh was great, understood what we wanted and completed it quickly and efficiently
David Miller
David Miller
16:01 22 Sep 21
Annual tankless hot water system service. Very professional and personable technicians.
Karen Bess
Karen Bess
18:10 21 Sep 21
Their people have always been courteous and professional with great communication. I had Davis Cook inspect my furnace for winter and he was efficient yet thorough, keeping me informed and advised.
Gail Masters
Gail Masters
14:30 21 Sep 21
good conversation and information about my furnace. very thoughtful and polite. good solution to clogged drain.
Jennifer Kress
Jennifer Kress
23:25 20 Sep 21
CPI did a great job getting service done for me. I called on a weekend. And they scheduled me Monday morning for Wednesday with a promise to call if they found a slot sooner. They did and came out Monday afternoon. Fixed up my sink quickly and went on his way. Only reason for 4 stars and not five is I feel the service was overpriced. But they got the job done!
Zack Ray
Zack Ray
18:58 16 Sep 21
On time, professional service. Aaron was very informative and knowledgeable about the system.
Phil Nault
Phil Nault
18:08 16 Sep 21
Very professional
Jennifer Meyer
Jennifer Meyer
22:33 14 Sep 21
Stephen tried his best to fix our toilet but then it ended up needing to be replaced. He was professional, courteous, and honest about everything. At every step of the way he explained the different routes we could take, the pricing, and what would be the next step in the process. I truly appreciate the respect and kindness he showed, and I would highly recommend CPI for any work you need completed.
Richard Sparks
Richard Sparks
19:38 14 Sep 21
Very pleasant and professional
Bill Walker
Bill Walker
22:20 13 Sep 21
Excellent response time, professional approach, friendly and businesslike crew. Thanks for coming to the rescue!
Quentin Souter
Quentin Souter
16:02 12 Sep 21
The tech that came out to do the replacement of our water heater was friendly and very professional! He was highly skilled in what he was doing! The first thing that impressed me was how organized and clean the inside of the truck was! Also the tech was concerned about our safety during this time of the pandemic and was wearing a mask and kept a safe distance at all times! He was very thorough and completed the job while at the same time improving the whole system up to code! The cost was a little more than I would have liked but I have always heard you get what you pay for! He showed me everything involved with and the different options and put no pressure on me to purchase anything that I felt wasn't necessary! I took pictures of the work and will be sharing it on social media and I hope you have great success and lots more work for you and your team! There's so much more I would like to say but hopefully people will get the message!
Denise Yocom
Denise Yocom
19:13 09 Sep 21
Excellent service. Wonderful very polite and informative !!!
Liz Wallace
Liz Wallace
12:34 09 Sep 21
Stephen and his onsite staff were professional, polite and did a great job. Thank you!
L Hoyle
L Hoyle
23:49 08 Sep 21
serviced on-demand water heater. Replaced angle stops as needed.
Nancy Ridgway
Nancy Ridgway
21:42 08 Sep 21
The technicians were prompt, professional as well as knowledgeable. I would use them again if needed
Rose Avery
Rose Avery
00:29 08 Sep 21
The technician was very friendly, polite and clean. He went out of his way to answer all my questions and solved several problems above and beyond just the job at hand. I highly recommend cpi plumbing.
Bill McGaw
Bill McGaw
17:20 03 Sep 21
great job as always.
Destiny Taylor
Destiny Taylor
00:16 26 Aug 21
CPI and Brannigan were both phenomenal. Knowledgeable and informative very professional and patient. This job had a lot of hiccups and they were able to roll with it, adjust and move forward. Highly recommend and will use again. Thank You so much.
Chuck Monninger
Chuck Monninger
20:01 25 Aug 21
Had the tech review a video of my septic line and give his opinion about whether repair was needed or not.Also had tech service heat pump and furnace. He was very courteous and efficient.
Steve Hill
Steve Hill
00:29 25 Aug 21
Quoted $70 for service call I thought would get us a quote for gas pipe work. This turned into a $300+ charge to be able to secure a firm quote for the work.
Jeffry Lemke
Jeffry Lemke
01:42 24 Aug 21
River came out and set us up for extending our gas line for a new stove.
William Kennedy
William Kennedy
16:27 23 Aug 21
Manny arrived on time to conduct a walk through and develop an estimate for kitchen sink replacement/plumbing repairs. He shared ideas and options along the way and provided an estimate, with alternatives for consideration within 30 minutes of walk through. Prompt, fair, and complete estimate of future work. After we received the replacement sink and faucet, Manny came, on time, and installed them and a new garbage disposer. No major problems were encountered, my wife loves the "look" of our new kitchen sink, and the new disposal is far more quiet than the old one. Very satisfies with the service!
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