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Competency. Professionalism. Integrity. We Are CPI Plumbing & Heating

Frequently Asked Questions

Speak with Our Skagit County Plumbing, Heating & Air Team Now!

If you need a plumbing, heating, or air conditioning repair in Skagit County, the experienced and knowledgeable team at CPI Plumbing & Heating can help! However, you may have questions about your situation, and you might be searching for answers before you make the call. Here are a few of the most commonly-asked questions we receive about our business and the answers we can provide you.

Are You Family-Owned?

Our founder, Steve Olsen, sold the company to three of his long-time employees, one of which was his son. This same leadership group has led the company since 1990.

What Are Your Hours?

We offer our services at regular rates: Monday to Friday from 8 a.m. to 6 p.m. However, we also offer after-hours emergency services at our emergency rates: Monday to Friday from 6p.m. to 8 a.m. and Saturday and Sunday all day, because sometimes problems don’t wait until business hours to spring up.
Our business office is open from Monday through Friday from 8 a.m. to 5 p.m.

Where Are You Located?

CPI’s central office is located at 1900 Railroad Avenue in Mount Vernon, Washington. However, we service the Skagit County, Island County, Whatcom County, and North Snohomish communities.

How Much Is a Service Call?

The price of a service call varies on a per-job basis, so you’ll need to call our office to get a specific answer. We do not charge on a per-hour basis, we charge per-job, so you won’t have to worry about surprise overtime fees or other costs that other companies might throw at you

Will You Quote Me a Price in Advance?

Yes. When our technician arrives on-site and conducts an inspection of the issue, they’ll give you a written price quote.

What Services Do You Offer?

We offer a complete range of plumbing, heating, and air conditioning repairs, replacement, installation, and maintenance services for residential and commercial applications. We offer drain cleaning, leak detection and repair, water heater repairs and replacements, backflow certification, re-piping services, video pipe inspections, air conditioner and heater inspections and diagnoses, system replacement, heat pump repair, blower motor repair, and much more.

Do You Guarantee Your Services?

We’re so confident you’ll be completely satisfied with the services you receive that we back up all our repair work with a 90-day warranty and all our replacement and installation work with a full one-year warranty! If anything goes wrong with our solution during that time, we’ll come fix the issue again at no cost to you

Do I Have to Be Home When You Arrive?

No, you don’t. As long as we can access the systems we need, we can perform all of the necessary work without you needing to be present! We are both licensed and fully-insured with a $1 million per claim
liability policy, and we have an A rating with the Better Business Bureau in order to give you the confidence of knowing the job will be done right if you can’t be home while we’re there.

  • Nextdoor Neighborhood Favorite 2019
  • Bellingham Chamber of Commerce
  • Service Nation Alliance
  • Skagit County Builders Association
  • NATE Certified
  • Mount Vernon Chamber of Commerce

Customers Love the CPI Plumbing & Heating Experience!

What They Have to Say
  • “Good job”

    Henry Mount Vernon, WA
  • “GRreat job”

    Chris LeSourd Anacortes, WA
  • “A HUGE thank you for going above and beyond to get our plumbing issues fixed”

    Tobi D.
  • “Your tech was very informative, answered all of my questions and knew "his stuff".”

    Everett N. P.
  • “Water Damage”

    Todd Oak Harbor, WA
  • “I've had CPI do my plumbing jobs for many years.”

    Joanne H.
  • “Great experience! Tech was super and knew his job.”

    Larry K.
  • “We would like to thank CPI Plumbing of Mount Vernon for their very generous donation”

    Bonnie H.
  • “He worked very diligently and was extremely thorough.”

    Jesse M.
  • “Friendly, knowledgeable”

    Gerrie Oak Harbor, WA
  • “Excellent service from time of initial call until completion”

    Mark G.
  • “It was very easy to work with him. We were very happy with the service he provided.”

    Gary J.
  • “Prompt, cheerful, courteous and efficient.”

    Ann & Bill T.
  • “Thank you all for your over-the-top professional services and the always cheerful voice on the other end of the line”

    Karen R.
  • “Techs arrived early, performed assessment promptly, completed required work efficiently”

    Teresa